Last updated: August 18, 2026
This page documents how St. Gregory Credit Union obtains and records consent for its optional, non-promotional, one-to-one SMS Support program at (773) 561-5493.
Verbal opt-in script
St. Gregory Credit Union offers optional, one-to-one SMS support at (773) 561-5493. If you agree, we may send text messages only concerning the assistance you requested. Message frequency varies, and message and data rates may apply. You may reply STOP to end messages or HELP for assistance. Consent is not required to obtain any product or service. Our SMS Terms and Privacy Policy are available at stgregorycu.org/sms-support/. Do you agree to receive SMS support messages from St. Gregory Credit Union at the mobile number you provided?
The member or prospective member must affirmatively answer “Yes” or “Yes, I agree.” Silence, an ambiguous response, merely providing a mobile number, or requesting a telephone call is not consent.
Staff procedure
- Confirm that the person is requesting one-to-one SMS support.
- Confirm the mobile number to be used.
- Read the complete script above without omitting the organization name, purpose, frequency, rates notice, STOP, HELP, optional-consent statement, or policy location.
- Ask for an affirmative yes/no response.
- If the answer is yes, record the consent in the SMS Consent Log before sending any SMS.
- If the answer is no or unclear, do not send an SMS.
- Limit messages to the requested support interaction and do not request confidential financial information by SMS.
- Record and promptly honor any STOP request.
Consent record fields
The SMS Consent Log records:
- Consent date and time;
- Name or internal member reference;
- Confirmed mobile number;
- Method: telephone, in person, or incoming START message;
- Requested support purpose;
- Consent script version;
- Affirmative response;
- Staff initials;
- Date and time of first outgoing SMS;
- Any STOP request and confirmation; and
- Notes needed to document the interaction.
Fictional completed example
The example below uses invented and redacted information. It demonstrates the record created before the first outgoing SMS and does not disclose member information.
| Consent date/time | August 18, 2026, 10:15 AM CT |
|---|---|
| Member reference | SAMPLE-001 (fictional) |
| Mobile number | (***) ***-0123 |
| Method | Telephone verbal opt-in |
| Requested support | Appointment coordination |
| Script version | August 18, 2026 |
| Affirmative response | “Yes, I agree.” |
| Staff initials | XX |
| First outgoing SMS | August 18, 2026, 10:17 AM CT |
| STOP request | None |
Current records
St. Gregory Credit Union has not begun outbound SMS messaging under this program while A2P 10DLC approval is pending; therefore, there are no pre-approval recipient consent records to publish. Once service begins, actual consent records will be maintained internally. Member names and mobile numbers will not be posted publicly.
Other opt-in methods
St. Gregory Credit Union does not currently enroll people through a website form or paper form. If either method is introduced later, the public documentation and operational process will be updated before that method is used.
See the public SMS Support page, SMS Terms and Conditions, and Privacy Policy.